About the Role
This is an outstanding opportunity to join a highly successful business and a dedicated and experienced team. A competitive salary package is on offer to the suitable candidate.
The ideal candidate will be an experienced, reliable and self-motivated team player providing great customer service..
Our preference is to find a candidate with previous experience or exposure to the retail automotive industry and unwavering commitment to customer service.
Some specific responsibilities of the role include:
- Meeting and greeting customers
- Being the main point of contact for customers throughout their service
- Completing relevant paperwork and data entry
- Communicating with colleagues with scheduling of repair orders
- Ordering parts where applicable
- Preparing repair orders and invoices
- managing warranty bookings
The ideal candidate will have:
- Minimum 2 years previous experience in a Service Advisor or similar position.
- Exceptional customer service and communication skills
- Strong IT skills and the ability work with multiple programs
- Confidence dealing with all customer types
- The ability to work and support a busy, hardworking team
- Ability to prioritise and seek assistance where necessary
- A current, valid QLD drivers licence.
The position offers continual training as well as career development opportunities for ambitious individuals.
